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Return Policy

FREE RETURNS

We are currently offering 30-Day hassle free returns. If you are not satisfied or have simply changed your mind, feel free to contact us via email at support@coverland.com or call us at (800)799-5165 and we will process the return. We will provide a free shipping return label anytime for the first 30-days after the item is being delivered.

Please do not return the merchandise to the shipping center. Return it only to our main hub in California.

If you are not appeased with the item you ordered, you can print and complete this Return/Exchange Form and return to the following address.

  • Coverland
  • 15529 Blackburn Ave
  • Norwalk, CA 90650

FREE EXCHANGES

If you wish to exchange an item purchased, please contact our Customer Service Department directly at (800) 799-5165. They will check the availability of the replacement item requested by you and further explain the steps needed to make the exchange.

Merchandise that is exchangeable can be returned by mailing to the address mentioned above. There are no additional fees for an exchange. Once the original item is received, the replacement merchandise will arrive to you within 2-3 business days.

RETURN INSTRUCTIONS

All return labels are sent via email in PDF file format, service provider will be FedEx or UPS unless otherwise stated.
Please allow 1 to 2 billing cycles for refunds to appear on your credit card statement.

INTERNATIONAL ORDERS

All orders shipped outside the USA are not eligible for returns.

Need Further Assistance?

Contact one of our Product Specialists Today!

Our customer support services are available 7 days a week 9:00 AM to 5:30 PM PST.